CUSTOMER REVIEWS

Ne retourne jamais merci

Très bon séjour, personnel très agréable, jolie piscine

Endroit sécurisé et rassurant, accueil très pro

Les maîtres d'hôtes nous traitent avec irrespect lors du check-in ! Je n'ai jamais vu ça de ma vie, j'attend devant la grille pour rentrer avec mes bagages au moins en attendant le check-in à l'ombre sous un toit et l'attente de la restriction Covid et il me fait signe de la main de "dégager". Bizarrement je n'étais pas le seul client à avoir eu à faire à cet employé. Du coup, interdiction d'attendre à l'ombre avec nos bagages mais nous laisse traîner dehors sous 40°C. Il a fallu que j'appelle plusieurs fois la réception pour que j'explique à la responsable que c'est inhumain de faire subir ce genre d'expérience à ses clients, et de m'ouvrir. Et en entrant je tiens juste à dire que ce n'est pas en m'offrant un verre d'alcool que la pilule va passer. Nous clients sommes la vitrine de l'hôtel - nous comprenons bien les mesures restrictives de la décontamination des chambres dû au Covid...mais il y a une façon humaine de faire et vous n'avez pas utiliser la bonne. Je ne recommande absolument pas cet établissement. A cheval même sur les heures de check-out à l'heure de 12h, j'ai du dépassé de 2min le temps pour rapporter une trousse perdue d'une maman et sa fille à la réception avant son départ pour qu'on me désactive mon badge de ma chambre. J'avais laissé mes affaires à l'intérieur..et on me fait comprendre sèchement que je suis en retard sur le check out alors qu'elles m'ont aidé à rendre l'objet trouvé. C'est tout simplement inhumain et irrespectueux et mal élevé. Je rêve !! Croyez-moi, tout mon entourage et plus encore sont bien averti de votre établissement et ont déjà fait parler de vous. Bonne continuation.

Bien accueilli, un personnel agréable, calme et pas mal équipé. Piscine un peu petite par rapport aux photos, petit déjeuné un peu cher.

Formidable séjour que nous avons passé. Piscine très agréable avec service bar très appréciable Tous les employés d une gentillesse et toujours le sourire Nous nous sommes senti en sécurité sanitaire car complètement adapté à la crise covid Un grand MERCI à tous

Super cadres chaleureux.

Séjour agréable, piscine très accueillante , décoration du lobby superbe. Mais emplacement décevant. Si j'avais su je n'aurais pas investi ce prix là

Très accueillant. Personnel à l’écoute

Tres tres bonne sauf que je n'ai pas apprecier votre literie le matelas merite un sur matelas il searai bon d'indiquer sur votre site la marque de votre machine a cafe,je suis venu avec mes capsules Nespresso et votre machine est une Malongo,le volet roulant laisse passer la lumiere entre les lattes il ne se ferme pas a fond

Personnel très accueillant et endroit très calme

Hôtel propre et accueillant. Petit-déjeuner cher vs autres hôtel 4 étoiles.

Très bonne, nous reviendrons sans problème

Excellent choice if you want to stay in this part of Nice

Incroyable! Je suis allée avec mon copain et on a beaucoup profité de la Piscine et la chambre! Pour le bar pas trop variété mais le petit déjeuné c’était top ainsi que la partie récréation et la chambre en générale. Trop aimé et trop recommandé!!

Super hôtel. Personnel très aimable. Rien a dire. Très belle décoration.

Voilà je connais bien les lieux je ne suis jamais déçue tt est impeccable et évidemment je renouvèlerais l expérience ds qq semaine

Nous avons dû abréger notre séjourpour raison personnelle, mais dans l'ensemble bonne impression

Au sortir du confinement, cela a fait beaucoup de bien de se faire "chouchouter". Et tout le monde a été présent, professionnel, efficace.

Ok! But wouldn’t come again

Vengo da anni in questo hotel, il mio soggiorno è sempre gradevole. … unica pecca...se vengo solo nel weekend, purtroppo il ristorante è chiuso.

Tres correct Personnel à l'écoute et très chaleureux

Bien. Manque de rengaments dans la chambre . Éclairage le soir inexistant.

Tres satisfait nous reviendrons dans cet hotel

Très bon accueil. Arrangeant quand j'ai demandé une chambre avec lit double au lieu de 2 lits simples.

Comme d'habitude, bon accueil, bon confort... Le nouveau hall est très beau ainsi que le coin salon.

Hôtel très bien situé, personnel accueillant et à l'écoute.

Très bonne .... comme d'habitude. Juste un frigo légèrement sonore quand il se declenche (chambre 255)

TRES BON ACCEUIL ES FACILLITE POUR CE GARER . PETIT DEJEUNER PARFAIT JE RECOMMANDE CET ENDROIT ;

Fidèle client, j'ai apprécié les changements après une absence d'1 an

Je ne reviendrais pas dans votre établissement

Hotel et restaurant légerement au-dessus de la moyenne mais pour un peu faible pour un 4*

Un hotel molto interessante ben posizionato vicino autostrada e centro citta' ideale per chi viaggia per lavoro ma puo' essere interessante anche per chi vuole visitare la zona.il parcheggio interno ottimo per lasciare auto

Séjour d'une nuit avec repas du soir et petit déjeuner.

Bien dans l'ensemble, excepté le prix du petit déjeuner qui est un argument pour ne pas revenir.

Bon rapport qualité prix Personnel très accueillant et à l écoute

Satisfaisante. Mais quel dommage que le restaurant soit toujours fermé le week-end!!

Bonne expérience dans tout son ensemble

Globalement satisfait sauf déménagement des tables du restaurant

Endroit sympa propre accessible accueillant

Tout était parfait!!

Au top ! Et pour la peine j ai déjà réservé pour la semaine prochaine

Très bon séjour ! Personnel avenant et souriant, services de qualité, bon rapport qualité prix, je recommande !

A répondu à nos attentes. Le petit déjeuner aurait pu être avec des produits un peu plus haut de gamme.

Sicuramente positivo sotto tanti aspetti, unico neo il costo della colazione davvero eccessivo che mi ha fatto decidere di non farla all'interno dell'hotel.

Ok pulito staff cordiale

Très bel hôtel en cours de rénovation et qui promet donc d'être encore mieux !

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Bien, facilité de parking appreciee

Gâché par l'accueil d'une des deux hôtesses. Ce qui ne m'était jamais arrivé auparavant.

Tres bonne sur l'accueil, les chambres nouvelles etc... beaucoup moins bien sur le restaurant et le service au restaurant dommage.

Personally I like new design hotels. I don't like old carpets,old furniture etc.Think your hotel is more 3 stars then 4.From the pictures looks different. It was good to stay for 1 night.But no more.Sorry

The hotel was great as a stop off. On arriving by car at night the automatic gate looked all shut up. We had to park and go in by the front gate then bring the car in. An illuminated light saying entrance please buzz would be helpful.

Entiendo que habia muchos clientes, pero la relacion calidad/precio muy mala

Bar, disorganizzato camere sporche, 4stelle falso! Prezzo buono.

No volveré. Para el precio que fue el servicio fue muy malo. Y lo peor la experiencia con la camarera. Fue verdaderamente desesperante . Muy mal.

Gut, das Personal vor allem ist super !!

Very average. Stay here if you want a 70’s feel to your stay

Location is So far away nothing around for miles and staff not great at helping with directions.

Buena. Las habitaciones correctas, un poco antiguas en comparación con el baño, pero limpias. Hotel tranquilo y con un buen restaurante. Instalaciones: piscina, parking, ..., muy bien.

Overall the hotel was lovely and staff very helpful! Pool was great, which is one of the main reasons for choosing this hotel as was there for complete relaxation and to recharge ourselves Sadly had to ask for milk for the room to have in coffee and thought it would be there from then on but it wasn’t

Bed was a disgrace....v v poor

We enjoyed our stay in Nice.

Ottimo albergo per lavoro

Very good hotel. Had everything we wanted. It would have been nice if the floor didnt get wet in the bathroom. If the glass in the bath shielded properly it would be fantastic. Glad there are no shower curtains. Please provide toothpaste as wome guest like my self forgot to pack it.

The hotel Was lovely the location was brilliant and easy to get to the staff was amazing so helpful and friendly and made our staff very welcome Thankyou highly recommend it Thankyou 10 out of 10

Good value for the money but things can be improved. The free parking is outside on a large parking lot. Parking in the garage cost 10 Euro per day!

Ottimo come sempre! ormai sono anni che veniamo qua,

Our stay at the hotel was a pleasure and All the staff more than went out of their way to make our time very comfortable and relaxing

Ottimo albergo pulito ben arredato personale gentilissimo

Piacevole personale gentile e camere comode e pulite

Correcta, pero no lo recomendaré ni volvería.

Client occasionnel, je reviendrai.

Buono e tranquillo. Lontano dalla centro

Buena aunque falta algún aspecto a modernizar, entre otros la wifi es muy lenta

Wonderful thank you!

Lovely hotel, friendly staff and stunning pool area. Will definitely come back!!

Very good stay. good value.

The hotel is terrific. Very peaceful but close to everything. The staff are fantastic - very well mannered and very helpful. They brought oranges to us at the pool.

Nice, friendly, helpful staff

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De manière générale, l'expérience a été bonne

Come hotel e molto bello e pulito...la posizione ideale.Siamo stati contenti 5 stele

Favoloso come sempre. Staff gentile e pulizia ineccepibile. Mangiato benissimo al ristorante. Ho già consigliato ad amici questo hotel Arrivederci alla prossima volta Andreina Brizzi

Il soggiorno,seppur breve,è stato piacevole.

The hotel was in quite a busy location with traffic and a little noisy when the balcony door was opened. You would need to hire a car to get about but there is a lot of traffic all around, there was a train station and bus stop near by if you dont mind Using a time schedule, The staff where very nice and helpful including the cleaning staff. The breakfast was very good with plenty of choice. We were upgraded from a classic twin room to a premier room upon arrival free of charge not sure why but it was a nice gesture. We did have a problem with the air conditioning in the upgraded room which become quite warm at night when trying to sleep, however, they did respond very quickly and the maintenance man come along to fix it. They have a very nice restaurant in the hotel that is open for Lunch and Dinner Mon to Friday the food and service was very good and resonably priced.

Very pleasant, staff are fantastic. Nice pool, shame about the main road that was busy until late evening.

Positivo, considerato che comunque si è limitato al pernottamento e prima colazione

Excellent service and lovely food

Molto confortevole ed Un buon punto di partenza per visitare costa azzurra e Provenza

It was a lovely place, nice staf, big rooms, food at the restaurant was a bit pricy but delicious. Location wise a vit far from the city center, but public transport options very close

Lovely experience & hotel. Comfy beds and very clean rooms. Pool is small but nice but there wasn't any towels available to use by the time we got down there and it wasn't even busy but we didn't want to stay down there for too long anyway so wasn't too much of an issue.

Schönes Hotel mit Pool

Hotel is clean, location is not so good, but the free parking and the price make up for it.

Average location, rooms are ok. Over priced

So far so good, overal

Insufficiente segnale WiFi

Price was too expensive, hotel and service where not good enough for the price you pay.

Lovely hotel with lovely staff especially Marc who made us laugh. Will be back sgain soon Mr Anderton England

All good. Only its location is very far from the beaches and the center of Nice.

I love the location, the room was little smaller than expected (I allways get free upgrade upgrade the room), when it says you get free upgrade to be a Vip+ hotel. It also says you get free soft drinks in minibar, not just 2 piece once. The reception was 2 good and 2 bad.

A good experience. You need a car if you want to visit Nice

Tutto bene! Bella piscina.

Good experience and one of the most friendly Hotel in that Region! Keep that up!

Positivo, la zona piscina è graziosissima.

Very nice, exactly what we were looking for

Frequento da anni il vostro hotel, ma ultimamente sono totalmente contrariato dal modo e la maniera

The hotel is very old.

Far too expensive for what you offer. I will look for something else next time I stopover in Nice

Positivo fatta eccezione per alcuni problemini avuti in fase di fatturazione, comunque risolti velocemente con l'invio successivo della fattura via e-mail.

Eher seltsam aufgrund der lage

Ambiente cordiale personale efficiente

Stayed during a business trip, everything was very good. Best compliment is that I would stay here again

Muy cordial, El personal es muy atento con el cliente, hacen que te sientas bien.

Sehr schön und sehr net

Personale molto gentile, camere con buon confort, ristorante con personale molto gentile

Ottimo, l'albergo è comodo e pulito. buono anche il fatto che ci sia il parcheggio

If you have a car, the hotel is perfect for you. Just the shower needs shower curtains.

Facilmente raggiungibile dall'uscita dell'autostrada, è un ottimo punto di sosta per poter visitare nizza e poi andare in altre località . lo consigliamo

Sehr ordentliches Hotel in perfekter Lage für Ziele in der Umgebung mit großem Parkplatz

Nice hotel. Very close to the stadium.

Busverbindung zu schlecht, vor allem am Abend und Sonntags.

Positiva. Solo una noche.

All best only fee for truck parking is too expensive per a day

Ottimo rapporto qualità prezzo , tutto perfetto

Gut.................

The hotel suited our needs. The outstanding aspect of our stay was Ibra, who always greeted us by name and with a smile, and went to great lengths to ensure our comfort and requests were met. He is an extraordinary employee!

It was wonderful and it was pleasure for me to enjoy at Servotel!

A fantastic over night stay at s great price! Staff very welcoming and helpful.

Everything was ok especially the way the persons which are working over there are welcoming the customers . Thank-you to them !

OK! we were on our honeymoon and nothing special was offered or done for us. We had our 1y old son with us and the room was a bit small for all of us, plus No change station in any of the hotel main washrooms. Most staff was very kind to us

Soggiorno troppo veloce per dare un giudizio completo, comunque tutto ok!!!!

Nice stay, close to nice center by car. Clean room. The shower makes the bathroom Floor wet

Nice hotel whit good breakfast and great pool. However the pool could be a little bit cooler.

Very poor customer service. I have sent in a separate complaint to the hotel.

A very nice holliday

Buena, destacando especialmente el trato recibido del personal. Enormemente amable.

Molto pulito, belle le camere, staff davvero gentile, bella piscina e spazi comuni. Tornerò sicuramente.

Beautiful hotel and everyone was very pleasant

Quite pleasant as the staff are great. I was very disappointed in the price of taxis to the town and airport. I felt like I was being ripped off. Perhaps the hotel should strike a deal with a local firm to keep the costs down for repeat business.

Gradevole e accogliente. Dormito divinamente

Perfetto in tutto! Ci tornerei

Ottimo grazie! Accoglienza e supporto perfetti. Posizione ottima per il mio business.